Module 1: Understanding Workplace Stress and Management Strategies
Module 2: Workplace Organization and Efficiency
Developed By: IEKEP
- Recognize common workplace stressors in the barista profession.
- Apply time management and emotional regulation strategies.
- Utilize teamwork and social support to mitigate stress.
- Implement coping techniques from established psychological models
Additional Resources:
- Warr, P. Decision Latitude, Job Demands, and Employee Wellbeing, 1990, Article available here:
https://www.researchgate.net/publication/332210992_Decision_Latitude_Job_Demands_and_Employee_Wellbeing
- Lazarus, R. S., & Folkman, S. (1984). Stress, Appraisal, and Coping. Link https://www.slideshare.net/slideshow/lazarus-folkman-stress-appraisal-copingpdf/255322266
- Achor, S. (2019). Make Stress Work for You. LinkedIn Article.
Link https://mollyfletcher.com/podcasts/shawn-achor-the-happiness-advantage/
- Bakker, A. B., & Demerouti, E. (2007). The Job Demands-Resources Model. Journal of Managerial Psychology. Link:
https://www.researchgate.net/publication/242339416_The_Job_Demands-Resources_Model_State_of_the_Art
- Covey, S. R. (1989). The 7 Habits of Highly Effective People.
Link: https://www.cs.wm.edu/~ksun/seminar/02-22-16-%20Seven%20habits-Kun%20Sun.pdf
Module 1: Understanding Workplace Stress and Management Strategies
Module 2: Workplace Organization and Efficiency
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