LESSON 1: Contextualization

Objectives:

• Understand the importance of communication in the coffee shop environment.
• Explore the concepts of verbal, non-verbal, and para-verbal communication.

LESSON 1: Understanding Workplace Stress and Its Effects

This lesson introduces workplace stress, its causes, and how it impacts both individuals and team performance. The Job-Demand Resources (JD-R) Model will be explored to understand how stress develops when job demands exceed available resources.

LESSON 1: Brewing Techniques, Flavor Profiles, and Coffee Classification

This lesson offers a foundational exploration into the core elements that shape the flavor, quality, and experience of coffee: brewing techniques, roasting stages, and sensory evaluation. Participants will examine the science and craft behind three primary brewing methods—pour-over,…

LESSON 1: Introduction to andragogy and adult learning principles

The objective of this lesson is to introduce participants to the concept of andragogy and the principles that guide effective adult learning, with applications in barista training contexts.

LESSON 2: Instructional design models for effective barista training

The objective of this lesson is to introduce participants to key instructional…